1. Introduction

Welcome to Exley Designs ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or utilise our services.

2. Information We Collect

Contact Information

When you contact us through our website forms or email, we collect:

• Your name
• Email address
• Phone number (if provided)
• Message content
• Business information (if applicable)

Website Analytics

We may collect non-personal information about your visit, including:

• IP address
• Browser type and version
• Pages visited
• Time spent on site
• Referring website

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide customer support
• Provide web design and development services
• Send project updates and important communications
• Improve our website and services
• Comply with legal obligations

4. Data Protection

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in operating our website (e.g., hosting providers)
• When required by law or to protect our legal rights

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, typically:

• Contact enquiries: 1 year from last contact
• Client project data: 6 years for business records
• Website analytics: 14 months

9. Contact Us

If you have any questions about this privacy policy, wish to exercise your rights, or would like to request your personal data, please contact us:

Data Subject Requests: To request a copy of your personal data, request corrections, or request deletion, please email us with your full name and the nature of your request. We will respond within one month as required by UK GDPR.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.